We are here to assist you with transparent support

Whether you have questions about your loan status, repayment schedules, or general terms, our team responds promptly during business hours.

Grievance Redressal Cell & Escalation Matrix

At Credence Credit, we maintain a structured grievance redressal mechanism. If your query or complaint is not resolved to your satisfaction through standard customer care channels, you may formally escalate the matter to our designated Nodal Grievance Officer at our Gurugram corporate headquarters.

We commit to acknowledging all formal complaints within 24 business hours and providing a comprehensive resolution within standard regulatory timelines. Registered Office: Building 10, DLF Cyber City, Gurugram, Haryana.